the heated pool was great and the staff at the pool/at the table by the pool entrance were very friendly and welcoming
Grazielle
أبريل ٢٠٢٢
Breakfast was ok, not very great. 1. Vegetarian section was good. but chips or bread run out and refill was not done. 2. The pastries were great. 3. Ham was nice 4. Meat cold cuts were great
Beth
ديسمبر ٢٠٢١
Breakfast had excellent range of choices. We would definitely rank it as one of the best breakfasts we've had in the Philippines. Having the Club Access was also great! Staff are very friendly and open to feedbacks. Location is also excellent being right next to Uptown Mall and very close to High Street, SM Aura and Makati.
Anne
أغسطس ٢٠٢٣
Very Luxury hotel and location is the best , all resturants , shops nearby including a large famous mall called uptown mall. The staff all very kind and welcoming from the security enterance, bell boys and the reception I felt like a family staying in the hotel with really all smiles everyday. Rooms are so clean and well furnished and house keeping top standard. Lobby set is very spacious and nice decorations..I Thanks all the reception staff for their kindness and hospitality especially Mr Sai and the two Mr Matt. High floor The peak which has a resturant with nice view and entertainment I highly recommend too. The gym and pool was excellent I must thank Mrs Bev and Mr Orlando there for the all their nice welcoming and help in everything and Mr Francis in the pool. It was a really awesome stay and would recommend to anyone to stay in this hotel
Nasser
سبتمبر ٢٠٢٢
Located in BGC, steps from Uptown mall if you want a change from the hotel food. That said, the breakfast buffet in the hotel's Grand Kitchen is awesome. Food is amazing. I'm still thinking about it. Service was fantastic all around and the staff is great. Hope they are being paid well! There's also a separate pool for kids which my toddler loved.
Anna
مايو ٢٠٢٣
As we stepped into the luxurious lobby, we were greeted by a performance from a singer and a pianist which made the check-in process extra special. All of the staff were warm, welcoming, polite, professional, and helpful. Our Grand King room was spacious and was equipped with extra amenities like a mini fridge, espresso maker, a bathtub, bottled water, snacks, toiletries, slippers, bathrobes, etc. I like that the toilet was separate from the shower & tub and we had a small walk-in closet. We stayed on the 41st floor and the view was spectacular. The cocktails and food at The Lounge were excellent. Lastly, I like that the hotel is steps away from Uptown Mall and Uptown Parade.
Elline
يوليو ٢٠٢٢
Being Grand Hyatt, it speaks for itself with the legacy that it had set upon itself. Truly a 5 star hotel in a future ready district in Bonifacio Global City, with walking accessibility to nearby high end malls with bars, restaurants and retail stores. Especially loved the vicinity as you will not miss not hearing the usual and noisy 'honk' of cars along the busy stretch of roads in other parts of the city. Buses, jeepneys and tricycles are not allowed. In turns, smoother traffic (probably due to COVID restrictions as well), and a more healthier, cleaner air in the vicinity. Loved the elegant and grand layout of the hotel lobby filled with smiley and wonderful staff, ever ready to support your needs. Check in was relatively smooth and fast, and to note, what we are actually paying for is mostly for the exceptional services of what makes a hotel 5 stars. Do not miss visiting the Pool Deck on L6, The Peak (Do reserve as it is always full), at Level 60 and going for a quick chat / meeting? Use The Lounge at Mezzanine level. Rooms are absolutely fantastic, (I booked a Grand King and a Grand Double) - similar layout except that King offers more for a business traveler with a working desk table.
Ccs1988
مارس ٢٠٢٢
rooms were clean, spacious, & had a wonderful view.
Michael
أكتوبر ٢٠٢٢
The hotel is beautifully furnished and the rooms are spacious with a great view on the city. It is very useful that the toilet is separated from the bathroom. Staff was always ready to help and kind.
Rosa
مايو ٢٠٢٣
The hotel exceeded my expectations. The staff was extremely friendly and helpful. The rooms were spacious and clean and had a work area. The facilities were also very nice.
Marco
نوفمبر ٢٠٢٢