Grand Hyatt Manila

We LOVED everything about Grand Hyatt. Best hotel you can book! Beds are so comfortable, great facilities, 24/7 gym, beautiful spa area and excellent staff. From Matt checking us in, Genesis and Ivy warm welcome every morning for breakfast, Maricel on floor 6 and Shiela for the fantastic massage! I would recommend this hotel to everyone

The staff were very warm. The hotel facilities were clean and comfortable. It was nice having the bathroom facilities separated. The view over the city was great. Nice gym/ fitness facilities, inclusive of sauna and steam room. The breakfast had more than enough variety and would recommend it for sure. Strong WiFi, and found the water temperature/ pressure to be appropriate.

The room and the bathroom were very clean and well appointed. Even had bedroom slippers that were thicker than usual. Moreover, I like that they had a nook where our luggages can be kept. Lastly, I thought that their location being next to Mitsukoshi was just great.

Great location, everything, and everywhere my wife and I wanted to do or go was within walking distance. The staff were very friendly, polite, knowledgeable, and efficient. From check-in to dining, to poolside, to gym amenities, to technical issues (our tv was blackout for a few minutes) to check out, everyone was warm and professional. Extra points for the gym being open 24 hrs and having a pretty decent range of equipment.

If you are afraid of going to south east Asia/he Philippines, come here: Excellent staff, location, safety, and cleanliness. Superb breakfast with an abundance of choices and freshly prepared food by chefs. Very nice interior of rooms with beautiful view over the city (especially at night). Staff really pays attention and even remembers your name out of hundreds of guests. Absolutely no problems with hygiene or safety. Location is close to the airport, one of the best hospitals on the Philippines (St. Lukes), malls, and main sights of BGC (which is an awesome part of Metro Manila).